Post by wekeve7933 on Dec 5, 2023 4:53:06 GMT -5
80% of companies believe they offer an optimal customer Email List experience while only 8% of their customers agree with this statement.
This gap in perception is one of the many examples which remind us to what extent taking into account a real CRM strategy can be decisive...
65% of dissatisfied customers will talk about it to those around them” , “ 66% of customers leave a brand due to poor customer service ”…
Here are some examples of the 7 key figures that the publisher Ines CRM has just listed in an infographic which recalls the importance of good customer relationship management and provides some solutions to improve its performance in this area.
This gap in perception is one of the many examples which remind us to what extent taking into account a real CRM strategy can be decisive...
65% of dissatisfied customers will talk about it to those around them” , “ 66% of customers leave a brand due to poor customer service ”…
Here are some examples of the 7 key figures that the publisher Ines CRM has just listed in an infographic which recalls the importance of good customer relationship management and provides some solutions to improve its performance in this area.